PERCEIVED QUALITY / CRAFTSMANSHIP
PERCEIVED QUALITY – because quality pays off
Optimize the perception of your products with innovative and effectiveness-boosting methods and tools
Perceived Quality (PQ) is about how a customer perceives product quality. In contrast to quality assurance or quality management, this is not about measured values, but about perceived, i.e. highly subjective, perceptions of people. All senses are involved: visual, tactile and auditory perception as well as logic. Gustatory and olfactory perceptions are less relevant in product evaluations.
The PQ process aims on the one hand to determine the perception of products (benchmark / car clinic) and on the other hand to make your own products better. Better in the sense that the customer perceives the product to be of higher quality than the competitors. The tool for the Perceived Quality or Craftsmanship process:
Evaluate products by mobile and analyze them in real time on the dashboard
With id-x | pqOne, car clinics, or customer assessments, can be implemented very easily, for example, via the Q-Track solution. Via a QR code attached to the vehicle, respondents can connect to the vehicle with their own mobile device. Multiple questionnaires can be displayed simultaneously and the information entered is available in real time on the dashboard. This method saves you a lot of time and effort, hassle (no paperwork, no complex setup of digital input tools, no transferring data).
From competitive comparison to the implementation of solutions in the project - digital in all process steps
In addition, you can manage your projects globally and develop your knowledge centrally into a knowledge database. Projects, products or components are reviewed and evaluated throughout the entire development cycle. Problems are identified, documented and improvement measures are derived from them. These are tracked and evaluated until the implementation of the solution in id-x | pqOne.
Best In Class Solutions, Guidelines and Lessons Learned
Exchange ideas with your colleagues from all over the world, work together on projects and find solutions together, invest your time in the important things and save yourself administrative work, go the way of digital transformation – with id-x | pqOne.
Your advantages at a glance
Breaking boundaries
Supports global and digital collaboration
Standardization of terminologies and processes
Multilingual interface and data entry
Effective project management
Support and structuring of projects and workshops through all steps of the process
Support in meeting project goals
Achieving goals with workflows
Track and process ideas or defects until the solution is implemented
Freely define process steps and development phases
Automatic email notifications
Quick comparison
Easy and fast comparison of information from all levels
Simply select data you want to compare and press the „Compare“ button
Easy data entry
Intuitive capture of information with own mobile devices
Easy connection with workshop or product with QR code
Ad-hoc reports at any time
Reports & analyses at the push of a button from the system
Excel tables or native PowerPoints in attractive layouts
Multiple PPT layouts can be defined individually by the user
Search & find
Easy searching and finding of information, as full text or with advanced filter functions.
You can search for field names and contents at the same time – as conveniently as you are used to from common search engines
Calculate costs globally
Extensive calculation function with a wide range of calculation options
Integrated currency converter with automatic update
Specific access authorizations
Comfortable and extensive administration of users and user groups with extended access rights
Flexibility through cross-linking
Highly flexible cross-linking of information possible
Simple cross-linking of any kind of information - also to other departments or products
Build knowledge base
All projects, ideas and solutions in one database
Creation of a knowledge database - making proprietary knowledge available
Individual look
Custom pages for theme-based structuring of the database
Branding through customization of logos and primary colors
WE SUPPORT YOU WITH OUR EXPERIENCE
For a certain time, Excel lists and presentations work well. Even when data is collected, paper and pencil always work. But as soon as people start searching for information or ideas, things start to get a bit complicated. At best, all files are stored in a structured and secure way on the company’s own servers. But without knowing where the data has been stored, finding information is often very time-consuming and practically impossible for colleagues. This is where a database makes sense and also simplifies data entry and analysis. But the step from Excel and paper to a database does not only bring opportunities but also risks. It all depends on the appropriate structuring of your data and processes. For this it is necessary to apply a combination of business knowledge and database knowledge. The system must be tailored to your business to increase effectiveness and provide a short term ROI. We want to share our many years of experience in this area with you and help you to successfully manage the digital transformation.
